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Otter.ai pricing (2026): what the free plan limits are and what Pro and Business cost
Otter.ai pricing, checked 22 October 2026: Basic is free with 300 minutes a month and a 30-minute cap per conversation. Pro is $16.99 a month or $8.33 billed annually, Business is $30 or $19.99 per user, and Enterprise is by quote.
Ben Claybrook 9 min read
Otter.ai has four plans: Basic, Pro, Business, and Enterprise. Basic is free. Pro and Business are priced per user per month, and annual billing takes a third or more off both. Enterprise has no public price. Most people looking up Otter.ai pricing want to know how far the free plan goes, so this page starts there.
Everything below comes from Otter's pricing page and six articles in Otter's help center, all checked on 22 October 2026. Plans change, so check the page before you buy. For what Otter is like to use, read our Otter.ai review.
Otter.ai prices at a glance
| Plan | Billed monthly | Billed annually | Longest conversation |
|---|---|---|---|
| Basic | $0 | $0 | 30 minutes |
| Pro | $16.99 per user a month | $8.33 per user a month | 90 minutes |
| Business | $30 per user a month | $19.99 per user a month | 4 hours |
| Enterprise | Quote from sales | Quote from sales | 4 hours |
With annual billing selected, the page says "save 51%" on Pro and "save 33%" on Business, and the arithmetic holds. On annual billing, Pro comes to about $100 a year per user and Business to about $240.
Two promotions were on the page when we checked. New Business subscribers get 20% off for the first 3 months of monthly billing, which makes it $24 a user. A lower Pro price, $8.49 monthly or $4.17 annual, is footnoted as valid only with an India-issued credit card.
Otter takes credit and debit cards on its website, plus in-app purchases through the Apple App Store and Google Play. It does not take PayPal.
How much is Otter AI on the free plan?
Nothing. Basic is free, and Otter's help center says you can stay on it as long as you like. Whether it works for you comes down to the limits:
| Basic limit | Amount |
|---|---|
| Transcription minutes | 300 a month, shared across meetings, recordings and imports, no rollover |
| Length of one conversation | 30 minutes |
| Audio or video file imports | 3 for the life of the account |
| Conversation history | 25 most recent |
| AI Chat questions | 20 a month, 3 per conversation |
| Meetings joined at the same time | 1 |
| Export formats | mp3, txt |
The limit to watch is the 30-minute cap. Otter's help center says a longer recording will not stop, but you can only see the first 30 minutes of the transcript. Upgrading unlocks the rest. On Basic, a one-hour call gives you half a transcript.
Ten 30-minute meetings use up the month. After that you cannot record or import anything until your next cycle, which resets on the date and time your billing cycle started. Deleted conversations still count against the 300 minutes.
Past the 25 most recent, conversations are archived, not deleted. You can still export an archived conversation on Basic, and upgrading brings them back.
Within those limits, Basic covers the core features. It includes the meeting bot, live transcription, speaker identification, summaries with action items, the iOS and Android apps, and transcription in English, Spanish, French, German, Japanese, and Chinese.
What Otter Pro adds for $16.99 a month
Otter describes Pro as the plan "for individuals and small teams." Its table caps a Pro workspace at 5 billed users.
The allowance goes to 1,200 minutes per user a month, again shared across meetings, recordings and imports. Each conversation can run 90 minutes. You can import 10 files a month instead of 3 for life, conversation history is unlimited, and AI Chat goes up to 50 questions a month. The notetaker can sit in 2 meetings at once.
Pro also adds Zapier, Salesforce or HubSpot note sync for 1 user, advanced search by speaker and date, and export to pdf, docx and srt. Basic plays back at 1x only. Other playback speeds and skip silence start at Pro.
At $8.33 a month on annual billing, Pro costs about $100 a year. Monthly billing comes to $203.88 a year, so if you use Otter all year, annual saves about $104.
Students and teachers with a .edu email address get 20% off Pro: $13.59 a month, or $6.67 a month billed as $79.99 a year.
Otter Business, priced per user
Business is $30 per user a month, or $19.99 a month on annual billing. Otter's table puts its workspace limit at 25 billed users.
The big change is minutes. Meetings and in-app recordings have no monthly cap, and imported files get 6,000 minutes per user a month. One conversation can run 4 hours, the notetaker can join 3 meetings at once, and AI Chat allows 200 questions a month.
The rest is team administration. Business adds usage analytics and activity logs, automatic sync of Dropbox files and Zoom cloud recordings, live notes and captions inside Zoom, editable time codes, and Salesforce or HubSpot sync for 5 users. Email support moves from standard to priority.
For a 5-person team, Business costs $1,199.40 a year on annual billing or $1,800 a year billed monthly. Pro for the same 5 people is $499.80 a year on annual billing, if 1,200 minutes each and a 90-minute cap are enough.
Business has a free trial. Otter's help center says it needs a credit card, and when the trial ends the card is charged for every seat in the workspace at the monthly Business rate unless an admin cancels first. None of the pages we checked gave the trial length.
Otter Enterprise and the HIPAA add-on
Enterprise has no published price. The pricing page offers a demo instead. It adds single sign-on and SCIM provisioning, both marked as needing a minimum 100-user license, plus custom data retention, domain capture, audio removal from conversations, a recording disclaimer email, a custom name and image for the notetaker, the Otter API and webhooks, and video replay for Zoom and Google Meet.
"HIPAA compliance (add-on)" appears in the Enterprise column and on no other plan. If your meetings include protected health information, Basic, Pro and Business do not offer it, and the add-on's price is not published. Our post on which AI notetakers are HIPAA compliant covers how other vendors handle this. Private Notetaker does not claim HIPAA certification.
Does the price change whether a bot joins?
No. Otter's table marks "Joins Zoom, MS Teams, and Google Meet to automatically write and share notes" on all four plans, Basic included. What the plan changes is how many meetings it can join at the same time: 1 on Basic, 2 on Pro, 3 on Business and Enterprise.
The help center calls the bot Otter Notetaker. It joins as a guest participant named "[Your Name]'s Notetaker (Otter.ai)" and cannot join anonymously or hidden from other people in the call. It leaves on its own after 12 minutes of continuous silence. For recording without the bot, Otter's answer is its desktop app.
Either way, the conversation ends up in your Otter account. Otter's help center says conversations stay there until you delete them, delete your account, or a workspace admin deletes the account. If the bot is the problem, see how to stop AI notetaker bots joining your meetings and our list of AI note takers that don't join your meeting.
Cancelling and refunds
Otter subscriptions renew automatically. You can cancel at any time, and paid features keep working until the end of the billing period. Otter suggests cancelling at least 24 hours before the next billing date. You can also pause a plan, but only once.
Otter's help center says subscriptions are non-refundable under its terms of service, and that purchases made through the App Store or Google Play follow those stores' refund rules. When a paid plan expires, the account drops back to Basic and its limits, including the 25-conversation history.
No refunds on an annual plan means you pay for the year with no way back. I would run Pro monthly for a few weeks before switching to annual.
Which Otter plan to pick
If your meetings are under 30 minutes and you have fewer than ten a month, Basic is enough.
If you are one person with regular hour-long meetings, Pro is the cheapest plan that transcribes the whole call. Annual billing brings it to about $100 a year.
If your meetings run past 90 minutes, or you record more than 1,200 minutes a month, Business is the plan with no monthly cap on meetings.
If you need SSO, SCIM, custom retention, or the HIPAA add-on, only Enterprise lists them, and SSO and SCIM need at least 100 users.
When a local app costs less
Every Otter plan below Business has a monthly minute cap. Private Notetaker is priced differently. It is $15 a month or $149 once for a lifetime license, and both include unlimited meetings and recording time. The 7-day free trial needs no card, just your email, and purchases have a 30-day money-back guarantee.
Private Notetaker runs on a Mac with Apple Silicon or a 64-bit Windows 10 or 11 PC, and the transcript, summary and action items are written on that computer. The audio stays on the device. It works with Wi-Fi off, and nothing joins the call.
It also does less. Private Notetaker transcribes English only, has no team workspace, and has no CRM sync. If a team needs a shared, searchable library of calls, Otter Business does that and Private Notetaker does not.
If you want notes for your own meetings and would rather the audio never reach a vendor, the $149 license costs less than one year of Otter Pro billed monthly. Against Pro on annual billing, it pays for itself in the second year. You can try it for 7 days first.
For a side-by-side, see Private Notetaker vs Otter and Otter alternatives. Our post Is Otter.ai safe? goes through Otter's security and privacy record. If you are comparing prices across tools, we also broke down Fathom pricing, looked at AI note takers without a subscription, and compared the best AI meeting notetakers.
Otter plan prices, promotions, minute limits, per-conversation caps, import limits, conversation history, AI Chat limits, workspace sizes, which plans the notetaker joins on, the student discount, payment methods, and Enterprise features from otter.ai/pricing. Basic plan behavior, Otter Notetaker details, Business trial terms, minute resets, archiving, cancellation and refunds from Otter's help center articles "Conversation, import, and app limits on the Basic free plan," "Otter Notetaker Overview," "About your Otter Business free trial," "When will my monthly minutes reset?," "What happens to my conversations if I cancel, downgrade, or change my Otter plan?" and "Cancel an Otter subscription." All checked 22 October 2026. Plans change.
Frequently asked questions
- How much is Otter AI?
- On Otter's pricing page, checked 22 October 2026, Basic is free. Pro is $16.99 per user a month, or $8.33 a month billed annually. Business is $30 per user a month, or $19.99 a month billed annually. Enterprise has no published price. All prices are in US dollars.
- Is Otter AI free?
- There is a free plan, Basic, and Otter's help center says you can use it as long as you like. It is capped at 300 transcription minutes a month, 30 minutes per conversation, 3 file imports for the life of the account, and access to your 25 most recent conversations.
- What are the Otter AI free plan limits?
- 300 minutes a month, shared across live recordings, meetings, and imports, with no rollover. Each conversation is capped at 30 minutes. You get 3 audio or video imports per account, not per month, 20 AI Chat questions a month with at most 3 per conversation, and your 25 most recent conversations. Older conversations are archived, not deleted.
- How long can I use Otter AI to record for free?
- Up to 30 minutes per conversation and 300 minutes a month on Basic. Otter's help center says a longer recording keeps going, but you can only open the first 30 minutes of the transcript unless you upgrade. Once the 300 minutes are used, you cannot record or import until the next monthly cycle, and deleted conversations still count toward the limit.
- Is Otter AI worth it?
- For one person whose meetings run under 90 minutes, Pro is about $100 a year on annual billing for 1,200 minutes a month, which is a fair price. Business is the plan for heavy users, because it removes the monthly cap on meetings. If you do not want a bot in the call or your conversations stored in an Otter account, price is not the deciding question.
- Does Otter AI have a student discount?
- Yes. Otter's pricing page lists 20% off Pro for individual students and teachers who sign up with an email address ending in .edu. That is $13.59 a month, or $6.67 a month billed as $79.99 a year.
- Does the free Otter plan send a bot to my meetings?
- It can. Otter's pricing table marks 'Joins Zoom, MS Teams, and Google Meet to automatically write and share notes' on every plan, Basic included. The help center says Otter Notetaker joins as a guest that other participants can see, and that it cannot join anonymously. For recording without the bot, Otter points to its desktop app.